Banking Induction / Foundation Course

Kenya Institute of Bankers

Institution Details:

Nairobi, Kenya

Course Category:

Economics & Finance


Next Start Date: 19/03/2018

End Date: 21/03/2018

Application Closing Date: 19/03/2018

Course Description

Programme Objective
The main objective of this course is to equip new entrants in Banking and other Operations Officers with the knowledge, skills and attitudes that should enable them to serve competently and confidently in their Financial Institutions. This course will:
1. Induct new-entrants into Banking and the Financial Services industry, providing them with some fundamental information about banking processes and assist them integrate quickly into their work environment.
2. Provide them with sound understanding of some of the financial products and services offered by Banks.
3. Explain some basic banking operations, procedures and functions in our institutions.
4. Inculcate in them a culture of professional ethics in financial services, the principles of good behaviour and code of conduct expected of all bank employees.
5. Offer them career guidance and encourage them to enrich their professional and personal development initiatives in Banking

Target Group
This course is ideal for all cadres of staff, particularly:
1. New hires,
2. First-entry Graduate Officers/Management Trainees,
3. All new entrants who have never undergone formal induction course, and
4. All serving operations officers who have never attended any formal banking training

Programme Outline
1. Elements of Banking and aspects of the Banker/Customer Relationship
2. The various types of Account-holder
3. Account opening process and the requirements for AML/KYC and due diligence standards
– Prudent account opening interviewing skills, back ground checks and the fulfilment of the ongoing customer due diligence requirements
4. The qualities of a good banker and quality customer service delivery
5. Handling Customers’ instructions to the Bank
6. Cheques collections, CTS processing, clearance & settlement of proceeds
7. The Paying Banker‘s obligations
8. Introduction to ATM Operations & other Alternate Banking Channels [ABCs]
9. Cashiers operations
10. Daily Management of Banks’ Loose Assets & Customers’ tools
11. Other products and services offered by Banks/Financial Institutions
12. Precautions against Frauds/Forgeries
– Detection & Prevention
13. Workplace Security Awareness

Course Date, Venue and Cost
Date: 19th – 21st March, 2018
Venue: Nairobi Safari Club, University Way
Your Investment: Kshs. 40,000 [+ VAT]

This fee can be settled by Bankers Cheque payable to the Institute, or by transfer of funds to the Institute’s Bank A/C No. 03-094-8011662 at Barclays Bank of Kenya Limited, Queensway House Branch.

This fee will cover the cost of: Tuition, Training Materials, Handouts, Lunches and Refreshments, Certificates of Attendance, and Group Photo.

NB: This course will be non-residential. Participants not residing in Nairobi are required to make their own accommodation and transport arrangements to the training venue.

  • Course Sub-Category Banking
  • Course Level Tertiary
  • Qualification Awarded Certificate
  • Awarding Body KIB
  • CostKSh. 40,000 Training Fee
  • Length Of Course 3 Days
  • Class Size
  • Course Location/BranchNairobi Safari Club, University Way

Course Requirements

1. New hires,
2. First-entry Graduate Officers/Management Trainees,
3. All new entrants who have never undergone formal induction course, and
4. All serving operations officers who have never attended any formal banking training

Course Advertisement Details

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  • Featured Course – Start Date
  • Email address to receive queries training@kib.co.ke

Institution Details

The Kenya Institute Of Bankers (KIB) is the world’s leading institute for business continuity. Established in 1979, the KIB has established itself as the leading membership and certifying organization for Business Continuity professionals worldwide.

Our Mission
To champion best practice in the delivery of financial services education, to promote professionalism, self-regulation and acceptable standards in the Financial Services Sector, through innovative learning, codes of conduct, quality skills and competencies.

To become the leading professional body in the promotion and delivery of quality financial services education and training.

Core Values
Students deserve dependable, accurate, timely, respectful and honest responses. Advisors' responsibilities to their many constituents form the foundation upon which our Core Values rest.
1. Integrity
2. Transparency
3. Accountability

Core Areas
The Overall Responsibility of the Institute is to;
1. Produce relevantly–educated and trained career staff for the financial sector.
2. Cater for students with a wide range of abilities and backgrounds.
3. Provide Professional Qualifications and Skills Upgrading Training
4. Programmes which enjoy wide recognition and acceptance throughout the Financial Services Sector.
5. Retain and sustain continued support by Employers – Banks/Financial Institutions.
6. Be perceived by all staff/students/members to be fair and worthwhile.
7. Allow ambitious, high quality staff to acquire high qualifications.
8. Provide broad based, educational programmes for those preparing for management in the industry.