Certificate in Tour Guiding & Adminstration

Kenya Utalii College

Institution Details:

Nairobi, Kenya

Course Category:



Next Start Date: 02/09/2019

End Date: 28/02/2021

Application Closing Date: 02/09/2019

Course Description

The Travel Operations course is 1 ½ year certificate programme, designed to train Travel and Tour Consultants with operational skills to work for Travel and Tours sectors in the Tourism industry. The course includes a 3 months industrial attachment. Students taking this course are prepared for the IATA Diploma Foundation Level examinations.

Course Topics
1. Introduction to Tourism
2. Ecology and Conservation
3. Introduction to Tour Operations
4. History of East Africa I
5. Travel Knowledge for Guides
6. Basic Language I: (Chinese/French/German/Italian/Japanese/Spanish )
7. Business Communication
8. Tourist Attractions and Facilities
9. Travel Geography
10. Introduction of Travel Operations
11. Basic language I (Chinese/French/German/Italian/Japanese/Spanish)
12. Business Communication
13. Tourist Attractions and Facilities
14. Social Aspects of Tourism
15. Cultural Heritage Tourism
16. East Africa Flora and Fauna I
17. History of East Africa II
18. Basic Language II (Chinese/French/German/Italian/Japanese/Spanish)
19. Basic Information Technology
20. Tour Programmes
21. Leisure and Recreational Studies
22. East Africa Flora and Fauna II
23. Social Anthropology
24. Intermediate Language I (Chinese/French/German/Italian/Japanese/Spanish)
25. Hotel and Travel Law
26. Introduction to Financial and Cost Accounting
27. Environmental Studies
28. Tour Administration
29. Tourism Sales and Marketing
30. Tour Guiding Techniques
31. Intermediate Language II (Chinese/French/German/Italian/Japanese/Spanish)
32. Human Relations
33. Introduction to Entrepreneurship
34. Industrial Attachment

Career Opportunities
After completion of the course, the students can work in Tour Companies, Car- hire companies, lodges, attraction sites any other Tourism related organization.

  • Course Sub-Category Travel Operations
  • Course Level Tertiary
  • Qualification Awarded Diploma
  • Awarding Body KNEC
  • CostKSh. 1,000 Non-refundable Application Fee
  • Length Of Course 1 Year, 6 Months
  • Class Size
  • Course Location/BranchAlong Thika Road right next to Kenya Utalii Hotel

Course Requirements

KCSE Aggregate C- with a English C- and History/Geography D+ or any other equivalent qualification or KUC graduates of 6 months Travel Agency Techniques (TAT) course may apply provided they passed with Distinction or Credit.

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Institution Details

Kenya Utalii College (KUC) is a leading African hospitality and tourism training institution. Established 47 years ago the College has trained over 60,000 graduates from around the world who continue to serve in the local and international hospitality and tourism industry. The College opened its doors in 1975 and was established under the Hotels and Restaurants Act, (Cap. 494, Laws of Kenya) which has since been replaced by the Tourism Act, 2011.

KUC is among the three African EUHOFA (International Association of Hotel Schools) members. EUHOFA International is a prestigious association of hotel school directors and deans of hospitality colleges and universities who work continuously to ensure the highest quality of education in their institutes. The international hotel school association, EUHOFA International, started in 1955 and has grown since then. Today there are 200 members worldwide. The College hosted the international congress in 1996 and again in 2016. In addition, the institution is an Affiliate Member of the United Nations World Tourism Organization (UNWTO). Some of our courses have acquired accreditation by the Tourism Education Quality (TEDQUAL) certification body. Further, KUC is an authorized International Air Travel Agency (IATA) training Center. It is also East and Sub-Saharan Africa’s only Japanese Proficiency Language Test (JPLT) Examination Centre. Kenya Utalii College is the Secretariat for Africa’s only Association of Hospitality and Tourism Schools (AHTSA) which has a membership of more than 27 hospitality and tourism schools drawn from over 15 countries. In addition, it is an East African Legislative Assembly (EALA) accredited Center of Excellence in Hospitality and Tourism training.

In December, 2013 the College produced the best student in Kenya in the International Air Transport Association (IATA) - Travel and Tourism Consultant - examinations. In March, 2014 the institution also produced Kenya’s best student in the IATA Airline Cabin Crew Course. Moreover the College, in February, 2015, represented the country in the Young Chef Olympiad in Kolkota, India and emerged fourth. The competition had participation from over 15 countries around the world. The College, which was Kenya’s only representative in the competition, had a student (Mr. Ian Iganze), as the delegate and Food Production Lecturer (Chef Jafred Kipande) accompanying him in the three-day activity that was held between Monday, 26th and Saturday, 31st January, 2015. The institution maintained the same position in the competition last year. The College was represented by Food Production student; Ms. Catherine Wanjiku Waruingi, who was accompanied by Chef Elolia Kitum. The competition attracted student chefs from 51 countries across the world. The event was held between Tuesday 26th January and Monday 1st February, 2016.
KUC is distinguished for providing world class training for both the local and international hospitality and tourism industry.

Among the strategies put in place to achieve this is collaboration with other reputable training institutions, both locally and internationally, to help us deliver our mandate of Training and Capacity Building, Research and Consultancy for the Hospitality and Tourism Industry. Internationally the institutions include the Manchester Metropolitan University-UK; Makerere University-Uganda; Dr. Livingstone International University of Tourism Excellence & Business Management (LIUTEBM)- Zambia; Zanzibar Institute of Tourism Development (ZITOD) and Vocational and Educational Training Authority (VETA) of Tanzania among others. Locally, since 2010, Kenya Utalii College has had a collaboration with the University of Nairobi which has culminated in the offering of two degree programs; Bachelor of Arts in Hospitality Management and Bachelor of Arts in Travel and Tourism Management. The two programmes have boosted the provision of quality training in the hospitality and tourism industry in the country and beyond. This is also aligned to Kenya’s economic development blueprint, Vision 2030. In order to meet the ever growing demand for training, especially for those already in employment, the College is gearing up to start offering e-learning in the near future. Increased linkages between the College and the hospitality and tourism industry stakeholders has seen most KUC graduates get internships and jobs in leading establishments within the industry. The institution is closely linked to the industry through the Tourism industry/Kenya Utalii College Liaison Committee.